Privacy Policy

Effective Date: August 25, 2025

The Pontoon Source is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit pontoonsource.com or interact with our services.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

Name, email address, shipping and billing addresses
Phone number (optional)
Order details and payment information (processed securely via our payment provider)
Messages or inquiries sent through our contact forms or email

b. Automatically Collected Data

IP address, browser type, device information
Pages visited and time spent on site (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Improve our website and services
Send order updates or respond to inquiries
(Optional) Email marketing, if you’ve opted in

We never sell or rent your personal information.

3. Third-Party Services

We may use trusted third-party providers to help run our website, such as:

Payment processors (e.g., Shopify, PayPal)
Shipping carriers
Marketing tools (e.g., Google Analytics, Meta Ads)

These providers only receive the information necessary to perform their services and are required to protect your data.

4. Cookies

Our site uses cookies to:

Remember your preferences and cart contents
Track anonymous website usage data

You can control or disable cookies through your browser settings.

5. Data Retention

We retain order and customer information for as long as necessary to fulfill legal and operational obligations (e.g., tax and warranty purposes). You may request data deletion at any time by contacting us.

6. Your Rights (Canada)

Under Canadian privacy laws (e.g., PIPEDA), you have the right to:

Request access to the personal data we hold about you
Request corrections or deletion
Withdraw consent (for marketing or optional features)

To exercise any of these rights, please contact us at info@pontoonsource.com.

7. Security

We take reasonable steps to protect your information through encryption, access controls, and secure hosting environments.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted here with an updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us.